Terms and Conditions
Last updated: July 18, 2019
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
The headings in these Terms are included for convenience only and are not limited to or otherwise affect these Terms.
The Service and its original content, features and functionality are and will remain the exclusive property of Successful Archi Student and its licensors.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Successful Archi Student.
Successful Archi Student has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Successful Archi Student shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
These Terms shall be governed and construed in accordance with the laws of Australia without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
ONLINE STORE TERMS
Successful Archi Student and team provides services subject to notices, terms and conditions as set out below. By accessing, browsing, or shopping on this website, you agree to all the terms and conditions in this agreement. Please read them carefully.
We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content may be transferred, unencrypted and involve a) transmissions over various networks; and b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
Information in this agreement is both applicable and not limited to both Physical and Virtual (downloadable) products.
Privacy and Security
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
- Shipping Costs
One of the many great things about Successful Archi Student is that we offer FREE SHIPPING on all items to Europe, The United States, Australia and many other locations. However, there are some situations where we will not be able to post to certain locations due to a) excessive shipping distance b) excessive shipping costs or c) unavailable destinations for shipment. If a product cannot be sent, you will be notified via email as soon as possible in order to come up with a solution, be it a full refund or an alternative option.
3.1. Return Due To Change Of Mind
Successful Archi Student will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in resellable condition. Return shipping will be paid at the customers expense and will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email. Successful Archi Student will refund the value of the goods returned but will NOT refund the value of any shipping paid. Virtual (downloadable) products cannot be refunded.
3.2. Warranty Returns
Successful Archi Student will happily honor any valid warranty claims, provided a claim is submitted within 7 days of receipt of items. Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim. Upon return receipt of items for warranty claim, you can expect Successful Archi Student to process your warranty claim within 7 days. Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in store credit
(c) a replacement item sent to you (if stock is available)
Virtual (downloadable) products cannot be refunded.
- Delivery Terms
4.1. Transit Time Domestically (within Australia)
In general, domestic shipments are in transit for 2 – 6 business days.
4.2. Transit time Internationally
Generally, orders shipped internationally are in transit for 4 – 22 and up to 60 days. This varies greatly depending on the courier we have selected and the order destination. We are able to offer a more specific estimate when we confirm the order is being process (generally up to 48 hours after order being placed).
4.3. Dispatch Time
Orders are usually dispatched within 2 business days of payment of order. Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
4.4. Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched. Please use the contact form at the bottom of this page.
4.5. P.O. Box Shipping
Successful Archi Student will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.
4.6. Military Address Shipping
We are unable to ship to military addresses.
4.7. Items Out Of Stock
If an item is out of stock, we will contact you to arrange either a refund for the out-of-stock items and dispatch the rest of the order OR you can choose to wait until the item is back in stock and we will give you an estimation on wait time.
4.8. Delivery Time Exceeded
If delivery time has exceeded the forecasted time (60 days), please contact us so that we can conduct an investigation.
- Tracking Notifications
Upon dispatch, customers can request a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider. The customer must leave a note in their order to receive this information, or contact us through our contact form. In some situations, tracking links will not be able to be provided depending on shipping method.
- Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
- Duties & Taxes
7.1. Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the Website.
7.2. Import Duties & Taxes
Import duties and taxes for international shipments will be pre-paid, without any additional fees to be paid by customer upon arrival in destination country.
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels are insured for loss and damage up to the value as stated by the courier.
9.1. Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
9.2. Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
If you have any questions about these Terms, please feel free to contact me.