Model Making Equipment Essentials
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In most cases, a product will be shipped within 48 hours of payment being received. If there are any issues with dispatch you will be notified as soon as possible. You will receive a confirmation email when your order has been processed and shipped.
We accept Paypal. If you don’t have Paypal you can pay with VISA, Mastercard or American Express. We also offer payment with Afterpay.
Most items are shipped from within Australia and should take 2-6 business days to any destination within Australia. However, in some situations an item will have to be imported and can take up to 60 days. For destinations outside of Australia, these times can vary too depending on the item. For specific item postage details, see the product description and look for “Shipping Notice”. If there is no information on shipping available then you can expect it to arrive within 2-6 business days upon being dispatched (for Australian buyers).
You have 30 days to return a product when changing your mind. The product and it’s packaging must be undamaged and unused. The buyer must pay a return postage fee. To return an item, contact us here.
Unfortunately, some items can get damaged while being handled or posted. On the rare occasion where a product you receive is broken or has missing parts, we offer a full refund or replacement to be sent out as soon as possible. The key here is for you to communicate with us what is going on so we can resolve the issue as soon as possible 🙂 You can contact us here.
I started out buying architecture items from manufacturer’s around the globe to score the cheapest products for myself and some friends from Uni. Over the past few years we’ve been building relationships with these manufacturers who now offer us cheaper products for buying items in bulk orders as a way of them saying thank you for our continuous business. So we’d like to take a moment to thank you guys for shopping with us as each time you do we can continue to make bigger orders and in return you, my friends and I get a larger discount on our archi gear! Yipee!
Please allow up to 60 days after payment for your order to be delivered. If an item hasn’t arrived within the suggested time frame you can contact us here and we’ll do our best to communicate with you what is going on.
If you have ordered something that you no longer want, you may cancel your order for a full refund within 24 hours of ordering. Any orders canceled after the 24 hour time period cannot be guaranteed to be canceled due to the order already being processed and shipped. To cancel an order or return an item, contact us here.
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